Shipping Policy:

Shipping cost is calculated on a “per order,” “per item” or “per pound” basis. We sometimes offer free delivery for specific shipping options in select categories, or free shipping sitewide. Shipping charges would be anywhere between Rs. 150- Rs. 350, depending on products/location. Products will be delivered within 5-7 business days. Certain products may require additional days to process prior to delivery. In certain condition, product delivery may be delayed.

If, for any reason, you are not completely satisfied with a purchase, we request you to review our policy on Returns, Cancellations, Replacement and Refunds.

Cancellation:

We ship the product within 3-5 days of receiving the order. You can raise a cancelletion request by sending us an email on i16remedies@gmail.com

Return/Replacement:

Returns and Replacements can be requested within 7 days of delivery of the order, for the following reasons: 

  • Wrong products delivered
  • Damaged products delivered
  • Expired products delivered

You can raise a request to return/replace your order by sending us an email on i16remedies@gmail.com
Once we receive a return/replacement request, you can ship the product to us. The product should be shipped in original packaging with all accompanying material in intact form.
If the conditions for return are met, we will refund the amount in your mode of payment.

Refund:

Refunds for cancellations will be initiated within 2 working days of receipt of the cancellation request. Refunds for returns will be initiated within 2 working days of receipt of the returned items.
Refunds to your original payment source will take 5-7 working days.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please email us on i16remedies@gmail.com